Explain How to Support Effective Communication Within Own...

Unit | Learning outcome(s) | Assessment criteria | Questions | 501 | 1 | 1.2 | Explain how to support effective communication within own job role | AnswersWithin my job role as a Social Work Assistant for Older People it is important to have good communication skills to develop positive relationships and share information with people using services. I also need to be able to communicate well with client’s families, carers, colleagues and other professionals. I use several different forms of communication within my job role.Interpersonal skills are those skills that enable me to interact with another person, allowing me to communicate successfully with them. Good communication skills are vital for working in Health amp; Social Care†¦show more content†¦Informal communication:Informal communication (often used between people who know each other well, like friends or family) is more likely to start with ‘Hi, how are you?’ and allows for more variety accor ding to the area someone lives in. For e.g. in some places it is common for people to call other people ‘love’ even if they have only just met them. People usually communicate more informally with friends, including those they work closely with on a day to day basis. | Unit | Learning outcome(s) | Assessment criteria | Questions | 501 | 1 | 1.3 | Analyse the barriers and challenges to communication within own job role | AnswersSome things stop communication being as effective as it could be. There are communication barriers within a health amp; social care environment and it is important to understand them so you can overcome them. It is very important to be able to communicate effectively in a health amp; social care setting. A service user will not be able to take part in a discussion about their care or planning their future if they do not understand what is being said. Equally, I cannot help if I cannot find a way to understand what the service user is trying to ask for. There are many factors that affect communication. They are:Sensory Deprivation:When someone cannot receive or pass on information because theyShow MoreRelatednvq level 5 leadership and management in health and social care unit 11041 Words   |  5 Pagesand develop sys tems that promote communication (F/602/2335 1.Be able to address the range of communication requirements in own role 1.1 Review the range of groups and individuals whose communication needs must be addressed in own job role Being able to communicate effectively builds trust, respect, enhances learning and accomplishes goals. 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Communication is theRead MoreCU294111 Review The Range Of Groups1149 Words   |  5 Pagesï » ¿ CU2941 1.1- Review the range of groups and individuals whose communication needs must be addressed in own job role: It is an integral part of my role communicating with young people, parents/carers and various professionals within a residential setting. I always discuss subjects/issues with the young people judging on their level of understanding and their cultural background. I have to be mindful of their frame of mind at the time, when communicating with these service users. I have to ensureRead MoreEssay on level 5 unit 101314 Words   |  6 PagesLEAD AND MANAGE A TEAM WITHIN A HEALTH CARE AND SOCIAL CARE SETTING 1. Understand the features of effective team performance within a health and social care setting 1.1 Explain the features of effective team performance Introduction A team is a group of people working together in a related field to achieve an agreed goal, target or objective. In order to attain the overall goal activities and tasks are shared between the team members with give individuals their roles and responsibilities.